Secure Messaging With Spruce
The primary and fastest way to reach our clinic is through the Spruce secure messaging app, which allows you to communicate with your provider in a HIPAA-compliant way.
Expected Response Time
Messages are reviewed during normal business hours.
Please allow up to 72 business hours for a response.
Spruce is not monitored after hours, holidays, or on weekends.
How to Access Spruce
Option A — Secure Portal Link
Visit BluebirdPsychCare.com
Click Secure Messaging
Log in or create your Spruce account
Send your message anytime
Option B — Spruce App
Download “Spruce Health” from the App Store or Google Play
Open the app
Search for Bluebird Psychiatric Care
Connect and message securely
Appropriate Uses
Appointment questions
Non-urgent clinical questions
Refill requests
Document or form uploads
Billing questions
Emergency Instructions
If you are in crisis or need immediate support, call 911, 988, or go to the nearest emergency department.